AI and Optometry Phone Calls
The best estimate is that an optometry office with one doctor spends approximately $35,000 per year answering the phone. Offices with multiple doctors can easily spend over $100,000 per year. About 75% of patient phone calls can be answered routinely. Schedule an appointment, change an appointment, and tell the patient when their eyeglasses will be […]
Three Rings & AI Saves The Call
Optometrist offices are tightly staffed. Most retail healthcare providers like eye doctors, dentists, dermatologists, and chiropractors are staffed for regular business. Usually, it’s 5 to15 staff supporting 1-3 doctors. At the first unusual moment, something has to give. It’s usually the phone that goes to voicemail. That’s what happens at the 9 am Monday rush […]
Why RingIQ Beats Voicemail—Every Time
More Appointments. Less Stress. Real Results. “Voicemail is where patient opportunities go to die.” When your front desk is busy or after hours hit, voicemail has long been the fallback. But let’s be honest—how many patients actually leave a message? The truth? Most don’t. Studies show that a significant percentage of callers hang up when […]
#5 RingIQ AI Back Up Phone Assistant
AI & Optometry … Assistance or Replacement?
RingIQ works with a lot of OD’s looking for better ways to do business. Things are getting more challenging with national brands’ price promotions, rising payroll, rent, supplies, and no relief from insurance benefits. Can artificial intelligence reduce my payroll? That is replacing a staff member with an AI program? Today’s answer is NO! The […]
AI in Optometry: Transforming the Landscape of Eye Care
Artificial intelligence is revolutionizing optometry, reshaping how professionals diagnose, treat, and manage vision care. From cutting-edge diagnostic tools to administrative innovations, AI is driving efficiency and improving patient outcomes. But did you know AI is also stepping into the role of receptionists? Let’s explore how AI is shaping the future of optometry and how solutions […]
Think Patients Won’t Talk to AI? Here’s What the Real Data Shows.
Many optometrists calling RingIQ.ai raise the concern, will my patients be “put off” or reject an AI agent answering the phone? It’s a good question, and we have experience to consider. When Iris, the RingIQ.ai agent, answers the phone we see 86% of patients are happy to talk with an AI agent. Some didn’t even […]
Optometry Lifeline – Your Phone and AI
Nothing is worse than hearing the office phone ring, and no one can answer. It happens all the time. Why? First, optometrists are doing more with less. Everything is more expensive, and one way is not to replace the last person who leaves. Doing more with fewer staff members may seem to work. However, there’s […]
#4: Iris – Dependable Phone Support
In this episode, we dive into the growing staffing shortages impacting optometry practices and how it’s creating a tense environment for both staff and patients. We explore how cutting back on support staff, while saving costs, leads to unintended consequences like missed calls and rushed patient interactions. One in five calls are going unanswered, leaving […]
How to Leverage AI for Better Phone Management and OD Patient Retention
Introduction: The Key to Better Patient Retention Starts with Phone Management In the competitive world of eye care, patient retention is crucial to maintaining a thriving practice. A major factor in retaining patients is how well your practice manages incoming calls, both during office hours and after hours. Missed or mishandled calls can lead to […]
