Hey, Iris … Ai Calling Optometry for Customer Service.
Let’s be candid about the customer service most eye doctors have grown comfortable with. 20% of patient calls are missed. It’s okay; I’ve missed calls for years. They will call back. 30% of appointment requests are not booked. That’s a lot of patients. It takes two phone calls for most patients to complete the eye […]
How AI is Revolutionizing Appointment Scheduling in Eye Care Practices
The Growing Need for Efficient Appointment Scheduling in Eye Care Eye care practices continue to face growing demands to provide efficient and reliable patient care. Appointment scheduling is a vital component of this, yet many practices struggle due to human limitations. Operators are often overwhelmed, taking sick days, requiring extensive training, and finding it difficult […]
Why AI Call Assistants Are a Game-Changer for Optometry Practices
Providing excellent eye care for an optometrist is just one piece of the puzzle. How you connect with your patients can genuinely make a difference. From scheduling appointments to answering everyday questions, effective communication is key—but it can also be one of the most time-consuming parts of running a practice. Unfortunately, many optometrists still rely […]
Why Your Eye Care Practice Needs an AI Receptionist Now More Than Ever
AI can be a more dependable, reliable phone support. Here’s Why an AI Phone Receptionist Can Help Life happens, and your regular phone receptionist will have days when they cannot help. School breaks, family holidays, emergencies, and your office scrambles to answer the phone.. The typical receptionist role is demanding with phone calls, patient queries, […]
Can AI Help Eye Care Clinics Manage Missed Calls More Effectively?
Struggling with After-Hour Calls? AI Can Help Handling missed calls is a challenge for eye care clinics. RingIQ has helped manage more than 350,000 optometry patient calls. Here’s what we found. Optometry offices miss more than 20% of all patient calls. 85% of missed calls are during business hours. Shocking but true. Office front desk […]
#2 AI at the Front Desk: Game-Changer or Overhyped?
Welcome to another episode of Deep Dive! Today, we’re tackling a question that’s on the minds of many optometrists—can AI truly take over the responsibilities of the front desk, or is it just a passing trend? We’re going to explore the potential of AI assistants like RingIQ’s Iris, and see what kind of impact they […]
#1 Can AI Really Replace The Receptionist?
Welcome to The Future of Healthcare podcast, where we dive deep into the latest trends transforming the industry. Today, we’re tackling a big question that’s on the minds of practice owners everywhere: Can AI Really Replace the Receptionist? With AI rapidly advancing, especially in healthcare, many practices are exploring whether virtual assistants and automation can […]
Why Your Eye Care Practice Needs an AI Receptionist
Optometrists are squeezed from every direction. Patients fighting inflation delay eye exams. Insurance companies reduce benefits and make claims harder. Rent, taxes, and utilities are all going up. Payroll! Walmart and McDonald’s are paying $18-20/hour in push-up payroll for everyone. So what? Consider an AI Call Assistant. How many phone receptionists have you hired this […]
Small Steps So AI Doesn’t Fail Optometry
RingIQ.ai has helped optometry offices with more than 300,000 patient phone calls and exam requests. We know that 90% of patients will call to request an eye exam. Online schedule displays and online form requests work well. However, form fills average about 10% of patient exam requests. The phone is still your main communication for […]
What is AI Learning for optometry?
Artificial intelligence programs are very smart about languages and speech and they understand how to listen, but like any new hire Iris (RingIQ.ai’s call assistant) needs to learn about your optometry practice. Iris needs to know your location to provide directions, your appointment times and types of appointments, and about your doctor preferences, as well […]
