Why Your Eye Care Practice Needs an AI Receptionist
Optometrists are squeezed from every direction. Patients fighting inflation delay eye exams. Insurance companies reduce benefits and make claims harder. Rent, taxes, and utilities are all going up. Payroll! Walmart and McDonald’s are paying $18-20/hour in push-up payroll for everyone. So what? Consider an AI Call Assistant. How many phone receptionists have you hired this […]
Small Steps So AI Doesn’t Fail Optometry
RingIQ.ai has helped optometry offices with more than 300,000 patient phone calls and exam requests. We know that 90% of patients will call to request an eye exam. Online schedule displays and online form requests work well. However, form fills average about 10% of patient exam requests. The phone is still your main communication for […]
What is AI Learning for optometry?
Artificial intelligence programs are very smart about languages and speech and they understand how to listen, but like any new hire Iris (RingIQ.ai’s call assistant) needs to learn about your optometry practice. Iris needs to know your location to provide directions, your appointment times and types of appointments, and about your doctor preferences, as well […]
Why Eye Doctors Are Turning to AI for Better Patient Communication
Telephone calls are the lifeline for optometrists. At RingIQ, we’ve managed over 300,000 phone calls for optometrists and discovered that patient appointments are most often booked through phone calls. Despite their importance, 20% of calls to an eye doctor’s office go unanswered. While some doctors believe this is due to after-hours calls, the truth is […]
Can AI Replace the Receptionist?
Working with optometrists, a common question arises: “Can AI replace the receptionist?” After all, how hard can it be to answer the phone? The Short Answer: Yes, in Some Cases AI has proven to be effective in many office situations for eye doctors and serves as an excellent backup in all cases. Today’s AI is […]
Does AI work for eye doctors?
Telephone calls are the lifeline for optometrists. RingIQ knows, after helping manage 300,000+ phone calls for optometrists, that calling the office is the patient’s preferred way to book an eye exam. However, as important as phone calls are to an optometry practice, 20% of phone calls to an eye doctor’s office go unanswered. Most doctors […]
Turning Missed Calls into Appointments
RingIQ Night/Busy phone assistant is busy answering patient phone calls for eye doctors. Patient calls are answered after business hours, nights, and weekends by RingIQ.ai call assistant. Additionally, the AI call assistant answers any patient call during business hours that reaches a busy line or rings out. The night call assistant has reduced “missed calls” […]
