Ditch the Voicemail Drama: Your Patients Want AI!

Are your optometry staff constantly juggling in-office patients with a ringing phone? Do you worry about missed calls and potential patients hanging up? It’s time to embrace the future of patient communication with RingIQ’s real-time AI call assistant.

You might be thinking, “Will my patients really talk to an AI?” The answer is a resounding YES! Our extensive data from over 100,000 calls proves it: only a tiny 5% hang up on our AI agent. Compare that to the staggering 80% of optometry patients who abandon voicemail during practice hours, and the half who never call back (likely moving on to the next practice on their search list). The choice is clear.

Most patients simply want to book an appointment or check on their glasses – it’s that straightforward. And here’s another compelling reason to consider AI: 59% of all people are already comfortable using smart assistants for everything from checking the weather to searching the web.

Still not convinced your patients are “different”? Take a look at these eye-opening statistics on US Adults Using Smart Assistants:

Age Range % Using Smart Assistants Why This Matters for Your Practice
All 13+ 59% Yes, your patients are comfortable with AI!
Gen Z 13-28 52% Your best patients for contact lenses are embracing AI.
Millennials 29-44 62% Attract your next new patient with presbyopia.
Gen X 45-60 62% Your loyal returning patients are already using smart assistants.
Boomers 60+ 59% Even your next cataract referral is comfortable with AI.

Source: YouGov rolling survey responses (Aug 2024 – Aug 2025). Nationally represented sample of adults 18+ in the US, weighted by age, gender, education, region, and race.

The question is no longer “if” your optometry practice will use AI, but “when.” Why continue to lose 80% of callers to voicemail when only 4% are hesitant to interact with AI?

Not to mention your patient in the office who is put off while your operator attempts to answer the phone.

Ready to revolutionize your patient communication and free up your staff? Don’t just take our word for it. Call (346) 361-1599 and experience RingIQ’s AI call assistant for yourself! See how seamlessly it can integrate into your practice and transform your patient experience. Then, envision the efficiency and growth RingIQ can bring to your business.

Take the first step towards a more efficient, patient-friendly practice. Call RingIQ today!

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